Need a refresher on how to enter service hours in FACTS Family Portal?
First, click on the FACTS Family Portal link on the Parents page of rivendellschool.net or go directly to FACTS Family Portal. Our District Code is RD-VA.
Login to FACTS Family Portal. The login is the same for the Parents page of the Rivendell website and for FACTS Family Portal. If you need help to reset your password, follow this link.
Once you are logged into FACTS Family Portal, you will see a main menu. Click on the Family Information menu item on the left-hand side of the page.
The Family Information screen will appear. The first family member will be highlighted in blue. To enter Service Hours for this family member, click on Service Hours to the right of the name. To switch to another family member, click on that family member's name, and then click on Service Hours to the right of the name.
When you click on Service Hours, a button for Add Service Hours will appear just below. Click on Add Service Hours and the screen for inputting service hours will appear.
Enter the Date, Description, and number of Hours. The Note and Verified By are optional but can be useful for out-of-the-ordinary projects. Click Save. The Service Hours that have been entered FOR THIS FAMILY MEMBER will display. To see the Service Hours for another family member, click on the Family Information menu item on the left and then select a different family member and click on Service Hours once again. If you have several dates to enter hours, after saving, click the "back" button to save a few steps.
If you need additional help entering service hours, please contact the Office.